Privacy Policy — sgmc6live

1. Introduction

sgmc6live ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all players and visitors who use the sgmc6live website and associated services at sgmc6live.asia. This Privacy Policy describes how we collect, use, store, share, and protect your personal information in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.

By registering an account on sgmc6live, making a deposit, or otherwise using our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should discontinue use of the sgmc6live platform.

This Privacy Policy applies to all personal data collected through the sgmc6live website, mobile platform, customer support channels, and any other touchpoints through which you interact with sgmc6live.

2. Personal Data We Collect

sgmc6live collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

2.1 Registration Data

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Email address
• Mobile phone number
• Residential address (including city, province, and postal code)
• Username and encrypted password
• Nationality and country of residence

2.2 Identity Verification (KYC) Data

• Government-issued photo identification (Philippine passport, driver's license, SSS/UMID card, PhilSys National ID, or equivalent)
• Proof of address (utility bill, bank statement, or barangay certificate)
• Selfie or live photo for identity confirmation
• Payment method ownership documentation

2.3 Financial Data

• GCash account number or registered mobile number
• Bank account details (BPI, BDO, Metrobank, UnionBank, or other Philippine banks) for withdrawal processing
• Transaction history, including deposits, withdrawals, and wager records

2.4 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and features used
• Login timestamps and activity logs
• Cookie identifiers and similar tracking technologies

2.5 Communications Data

• Records of live chat, email, and support ticket interactions with sgmc6live customer service
• Feedback, survey responses, and promotional opt-in preferences

3. How We Use Your Personal Data

sgmc6live uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your sgmc6live player account, including authentication and account security.
• Identity Verification: To verify your identity and age (21+) in compliance with PAGCOR requirements and Philippine anti-money laundering (AML) regulations.
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported Philippine payment methods.
• Regulatory Compliance: To comply with applicable laws, regulations, and PAGCOR licensing requirements, including AML/CTF obligations and mandatory reporting.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance through our 24/7 Filipino support team.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the sgmc6live platform, games, and user experience.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, subject to your communication preferences. You may opt out at any time.
• Responsible Gaming: To monitor gaming behavior and implement responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion where appropriate.

4. Legal Basis for Processing

sgmc6live processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173):

• Contractual Necessity: Processing is necessary to perform the contract between you and sgmc6live (i.e., to operate your account and provide gaming services).
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including AML regulations, PAGCOR requirements, and tax obligations.
• Legitimate Interests: Processing is necessary for sgmc6live's legitimate interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights.
• Consent: For marketing communications and non-essential cookies, processing is based on your explicit consent, which you may withdraw at any time.

5. Data Sharing & Disclosure

sgmc6live does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary:

5.1 Service Providers

We engage trusted third-party service providers to assist in operating the sgmc6live platform, including payment processors (GCash, PayMaya, bank partners), identity verification providers, cloud hosting services, and customer support tools. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.

5.2 Regulatory Authorities

sgmc6live may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities when required by law, court order, or regulatory directive.

5.3 Game Providers

Certain technical data (such as player session identifiers) may be shared with licensed third-party game providers to facilitate gameplay. These providers do not receive your full personal profile and are bound by strict data processing agreements.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of sgmc6live's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

6. Data Retention

sgmc6live retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and PAGCOR requirements.
• KYC and identity verification documents are retained for a minimum of five (5) years after the end of the business relationship, as required by the Anti-Money Laundering Act (AMLA) of the Philippines.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing preference records are retained until you withdraw your consent or request deletion.
• Technical and usage logs are retained for up to twelve (12) months for security and analytics purposes.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.

7. Data Security

sgmc6live implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the sgmc6live platform is encrypted using industry-standard SSL/TLS protocols.
• Encrypted Data Storage: Sensitive data, including passwords and financial information, is stored using strong encryption and hashing algorithms. Passwords are never stored in plain text.
• Access Controls: Access to personal data within sgmc6live is restricted to authorized personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-Factor Authentication (2FA): sgmc6live supports two-factor authentication for player accounts to provide an additional layer of security.
• Regular Security Audits: The sgmc6live platform undergoes regular security assessments and penetration testing by independent security professionals.
• Incident Response: In the event of a personal data breach, sgmc6live will notify affected players and the National Privacy Commission (NPC) within the timeframes required by the Data Privacy Act of 2012.

8. Cookies & Tracking Technologies

sgmc6live uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver relevant content. The types of cookies we use include:

8.1 Essential Cookies

These cookies are strictly necessary for the sgmc6live platform to function. They enable core features such as account login, session management, and security. Essential cookies cannot be disabled without affecting platform functionality.

8.2 Analytics Cookies

We use analytics cookies to understand how players interact with the sgmc6live platform — for example, which games are most popular, how long sessions last, and which features are used most frequently. This data is used in aggregate form to improve our services.

8.3 Preference Cookies

Preference cookies remember your settings and choices on the sgmc6live platform, such as your preferred language, display settings, and notification preferences, so you don't have to reconfigure them on each visit.

8.4 Marketing Cookies

With your consent, sgmc6live may use marketing cookies to deliver relevant promotional content and measure the effectiveness of our campaigns. You may withdraw consent for marketing cookies at any time through your browser settings.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the sgmc6live platform. For more information on managing cookies, refer to your browser's help documentation.

9. Your Data Rights

Under the Data Privacy Act of 2012 (RA 10173) of the Philippines, you have the following rights with respect to your personal data held by sgmc6live:

• Right to be Informed: You have the right to be informed about how your personal data is collected, used, and processed by sgmc6live.
• Right to Access: You may request a copy of the personal data sgmc6live holds about you at any time.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data in your sgmc6live account.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact the sgmc6live Data Privacy Officer via our customer support team. We will respond to all verified data rights requests within thirty (30) days in accordance with applicable law.

10. Children's Privacy

The sgmc6live platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and return any deposits to the original payment method.

If you are a parent or guardian and believe that a minor has registered on the sgmc6live platform, please contact our support team immediately so we can take appropriate action.

11. International Data Transfers

sgmc6live primarily stores and processes your personal data within the Philippines. In certain circumstances, your data may be transferred to and processed in other countries — for example, where our third-party service providers (such as cloud hosting or game providers) operate servers outside the Philippines.

Where such transfers occur, sgmc6live ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under Philippine law.

12. Third-Party Links

The sgmc6live platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to the sgmc6live platform and does not cover the privacy practices of any third-party websites. sgmc6live is not responsible for the content or privacy practices of any external sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Updates to This Privacy Policy

sgmc6live reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or an in-platform notification prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the Privacy Policy was most recently revised. We encourage you to review this Privacy Policy periodically to stay informed about how sgmc6live protects your personal data. Your continued use of the sgmc6live platform following the publication of any amendment constitutes your acceptance of the revised Privacy Policy.

14. Contact Us & Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by sgmc6live, please contact our Data Privacy Officer through the following channels:

For complaints related to gaming operations and licensing, you may also contact the Philippine Amusement and Gaming Corporation (PAGCOR), the regulatory authority overseeing online gaming in the Philippines.